OUR Policies
Secured Payments
We accept major credit card brands, paypal and bank transfers. If payment made by bank transfer, please consider following details:
Bank: Bankinter | Swift/BIC Code: BKBKPTPL
Account Owner: Engage Fun Ltd
IBAN: PT50 0269 0151 0020 3541 1307 6
Bank: Bankinter | Swift/BIC Code: BKBKPTPL
Account Owner: Engage Fun Ltd
IBAN: PT50 0269 0151 0020 3541 1307 6
Delivery
Orders are shipped within 24 hours after payment confirmed and normally delivered in 2-3 business days. Our shipping partners are UPS, GLS, DHL and CTT Expresso. We do not charge any shipping costs for deliveries inside Europe. For outside Europe, please ask as for a personalized quote.
Warranty
All our digital ball machines operates under a three year warranty. We provide immediate servicing assistance for all products delivered, and ongoing maintenance after warranty in case a event occurs.
Assistance may include phone or email clarifications, spare parts replacement or equipment verification at headquarters.
Assistance may include phone or email clarifications, spare parts replacement or equipment verification at headquarters.
Returns
Returns can me made within 14 days after equipment purchase. Packaging should be as per original shipping and the equipment must be without any use and with orginal security seals.
Delivery costs back to our headquarters shall be supported by Customer.
Delivery costs back to our headquarters shall be supported by Customer.

